Cyber Security Senior Sales Executive – Kuala Lumpur, Malaysia

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Job Description

This describes the job of Cyber Security Senior Sales Executive for Wizlynx Malaysia. wizlynx group is a leading provider of global IT service and products, serving a broad spectrum of international and local clients. With origin dated back to 1992 and headquartered in Switzerland, wizlynx group is proud to deliver Swiss quality at local prices. Our APAC headquarters located in Singapore was launched in 2009 and caters to the growing demand of existing Fortune Top 100 customers base in Asia. We seek a candidate who thrives on new challenges, with a “can do” attitude and respects a global business environment.

Job Summary and Mission

This describes the job of Indoor Cyber Security – IT Sales Admin for Wizlynx Malaysia. The position contributes to the success of wizlynx group by providing back office operational support to company sales team and IT Account Management for support team.

Summary of Key Responsibilities

Responsibilities and essential job functions include, but are not limited to, the following:

BUSINESS DEVELOPMENT

  • Identify business development activities to improve the market position and generate growth
  • Request, plan and execute business development activities
  • Provide leadership input from a business development perspective to assist in management decisions
  • Actively network within the ecosystem of Wizlynx Malaysia
  • Identify potential new clients
  • Interact with thought leaders to promote the position of Wizlynx Malaysia

SALES

  • Generate leads and use own contacts to build a strong pipeline
  • Submit the updated pipeline to defined group on a weekly basis
  • Efficiently plan sales calls, meetings, events and visits
  • Ensure all sales tasks are being well managed and efficient in execution
  • Prepare deal calculations, offers and estimates, as well as presentations required to support any potential deal/opportunity within the defined timelines and customer expectation
  • Update the pipeline report weekly; coordinate with the Wizlynx Malaysia Leadership team to ensure the required capacity is available to fulfill new business
  • Define requirements of mature deals and opportunities, then drive decision making process to closure
  • Provide margin estimation of each opportunity to the management team to support decision making process
  • Lead the commercial sales process for any request for proposal (proposal, bidding, contract and PO) for new customers and new opportunities
  • Provide input to bidding process and/or proposal generation (for existing customers)
  • Contribute to the sales strategy globally
  • Develop and execute on sales tactics locally
  • Manage customer relationships
  • Prepare PO, delivery order, sales invoices processing, sourcing
  • Ensure on time delivery arrangement to local and export customers and vendors
  • Handle customer service enquiries by telephone and emails
  • Follow-up on sales payments with customers
  • Track and update sales records and service maintenance records
  • Assist simple IT account administrative tasks for company support team
  • Process staff claim submissions and documentation
  • General office duties as required; daily administrative duties, filing and any other duties when assigned by the Management
  • Support social media marketing
  • Serve as admin support in event planning and execution

Summary of Ideal Experience, Skills, Knowledge, and Abilities 

  • Minimum 5 years delivery experience in Cyber Security/ IT industry
  • Minimum 3-5 years sales experience in Cyber Security/ IT industry

Language Skills

  • Fluent English and Mandarin (speech and writing) will be essential
  • Ability to communicate clearly and concisely, both orally and in writing

Knowledge, Skills, and Abilities

  • Result oriented in sales cases
  • Flexible attitude in complex business problems
  • Customer oriented and ability to drive results
  • Good interpersonal and communicate skills
  • Willingness to travel
  • Knowledgeable of current information technology and trends
  • Customer friendly approach and appearance
  • Strong problem-solving and analytical skills

Summary of Education

  • Diploma or above

Key Performance Indicator/Measures of Success

  • Sales revenue
  • Customer (current and new/cold) contacted for sales and business development purposes
  • Number of new customers developed
  • Customer satisfaction
  • Upsell at existing customers
  • Offers prepared and sent within customer expectation (defined period or 5 working days)

Potential Career Development

  • Advance to higher business development tiers or geographic reach
  • Potentially lead sales team

 

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